Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1–3 business days. However, we strive to get items shipped as fast as possible. During high-volume periods (new releases, sale events), processing may take up to 5 business days. You'll receive a tracking number by email once your order ships.
Carriers & Delivery Times We ship via USPS, FedEx, and UPS. Estimated delivery times after shipment:
- USPS First Class / Priority Mail: 2–5 business days
- USPS Media Mail (eligible media items only): 2–8 business days
- FedEx / UPS Ground: 3–7 business days
Delivery estimates are not guaranteed and may vary due to carrier delays.
Free Shipping Orders of $70 or more qualify for free USPS shipping within the contiguous United States. This threshold is calculated after any discounts are applied.
Packaging & Fragile Item Handling We take extra care with every order. Vinyl records, sealed booster boxes, figures, and other fragile collectibles are:
- Shipped in rigid mailers, record sleeves, or double-walled boxes as appropriate
- Padded with bubble wrap, packing paper, or foam inserts to prevent movement
- Packed to meet or exceed carrier fragile-item standards
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can make it right.
Domestic Orders We ship to all 50 U.S. states. Shipping rates are calculated at checkout based on your location and the items in your order.
International Orders We do not currently offer international shipping. We'll update this policy if that changes.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking link. You can also track your order directly on the carrier's website using the tracking number provided.
Questions? If you have any questions about your shipment, reach out to us before placing your order or reply to your order confirmation email.